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Privacy Policy

Privacy Policy

 

This Privacy Policy applies to all personal data that we collect and use when you visit or use our website, place an order, or contact us or communicate with us through social media or other means. Personal data refers to any information that can identify you, as described further below.

 

Who We Are

 

We are Funxiro, an online store operated by L&N Verkoop VOF, registered with the Dutch Chamber of Commerce under KvK number 89156102, with registered office at Koningshof 84, 2981DA Ridderkerk, the Netherlands. L&N Verkoop VOF is responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).

 

Company Details

 

Funxiro, operated by L&N Verkoop VOF

Koningshof 84, 2981DA Ridderkerk, the Netherlands

Email: info@funxiro.com

Phone: +31 6 30595496

 

Personal Data We Collect

 

We may collect the following categories of personal data.

 

Contact details, such as your name, address, phone number and email address.

 

Account and technical data, such as login information, IP address, browser type, device identifiers, general location, pages visited and session duration.

 

Purchase information, such as products ordered, order history, delivery address, payment method and order status.

 

Communication data, such as messages you send us by email, social media or customer service.

 

Marketing preferences, such as your consent and preferences for receiving updates and promotions.

 

Cookies and tracking technologies, as described in more detail below.

 

Purpose and Legal Basis for Processing

 

We process your personal data for the following purposes and on the following legal grounds.

 

To fulfill orders, process payments and provide customer support, based on the performance of a contract with you.

 

To send marketing communications, based on your consent.

 

To analyze and improve our website and services, based on our legitimate interest.

 

To prevent fraud and monitor security, based on our legitimate interest.

 

To comply with legal and tax obligations, based on a legal obligation.

 

Where we rely on legitimate interest, we have carefully weighed that interest against your right to privacy.

 

Marketing Communications

 

You will only receive marketing communications if you have given your explicit consent. You can unsubscribe at any time by clicking the link in any marketing email or by contacting us directly.

 

Cookies

 

Our website uses cookies and similar technologies to provide functionality, analyze traffic and personalize content. Non essential cookies, such as analytics and advertising cookies, are only used after you have given your consent through our cookie banner. You can manage your cookie preferences at any time through your browser settings.

 

How We Share Your Data

 

We do not sell your personal data. We may share it with trusted third parties, including service providers who help with hosting, analytics and email delivery, payment and logistics partners who help process and deliver your orders, and authorities where required by law. Any third party we work with is required to handle your data in line with applicable data protection law.

 

International Data Transfers

 

Some of our service providers may be located outside the European Economic Area. In such cases we take appropriate steps to ensure your data remains protected, including the use of standard contractual clauses approved by the European Commission or partners certified under recognized data protection frameworks.

 

Data Security

 

We take appropriate technical and organizational measures to protect your data, including encrypted connections, access controls and authentication, and secure data storage practices.

 

Data Retention

 

We retain your personal data only as long as necessary for the purposes described above or to comply with legal obligations.

 

Order and account information is retained for 7 years in line with Dutch tax law.

 

Marketing consent is retained until you unsubscribe or withdraw your consent.

 

Customer service communications are retained for up to 2 years after the last contact.

 

Your Rights Under the GDPR

 

You have the following rights regarding your personal data.

 

The right of access, to view the personal data we hold about you.

 

The right of rectification, to correct inaccurate or incomplete data.

 

The right to erasure, to request deletion of your data.

 

The right to restrict processing, to limit how we use your data.

 

The right to data portability, to receive your data in a usable format.

 

The right to object, to processing based on legitimate interest or for marketing purposes.

 

The right to withdraw consent, at any time for marketing or optional data collection.

 

To exercise any of these rights, please contact us at info@funxiro.com. You also have the right to lodge a complaint with the Dutch data protection authority, the Autoriteit Persoonsgegevens, at autoriteitpersoonsgegevens.nl.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Any material changes will be communicated through our website. Please check this page periodically for updates.

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