Shipping

Shipping Policy

 

We currently ship exclusively within the Netherlands. Depending on stock availability, orders are dispatched from our fulfillment locations in Germany or France.

 

Please allow 1 to 2 business days for your order to be processed before it ships. Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package on its way to you.

 

Shipping Options

 

Standard shipping is free of charge on all orders and typically arrives within 4 to 5 business days after dispatch.

 

Express shipping is available for a flat fee of 4.95 euros and includes insurance for your package. Express orders typically arrive within 2 to 3 business days after dispatch.

 

Delivery times are estimates that begin from the moment your order is dispatched, not from the moment the order is placed. Occasional delays can occur due to carrier volume or circumstances outside our control, and we will do our best to keep you informed if this happens.

 

Order Processing

 

We ship orders on business days only, Monday through Friday, excluding public holidays. Orders placed on a weekend or holiday will be processed on the next business day.

 

Once an order has been placed, changes or cancellations cannot always be guaranteed, since orders are prepared for shipment quickly. If you need to make a change, please contact us as soon as possible and we will do what we can to help.

 

Damaged or Missing Packages

 

If your package arrives damaged, please email us at info@funxiro.com within 5 business days of delivery and include photos of the damage so we can assist you further.

 

If your tracking information shows that your package was delivered but you have not received it, please contact us as soon as possible so we can look into it with the carrier.

 

Questions

 

If you have any questions about your shipment, feel free to reach out to us at info@funxiro.com or by phone at +31 6 30595496.